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Frequently Asked Questions

Using this site - ADA Accessibility

We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the Contact Form on the bottom of this page. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

How do I place my order?

All Hunt for Green October VIP tickets must be purchased online. Tickets will go on sale on Wednesday, July 12th at 10am local venue time without password protection. After you click your desired package, you will be directed to our ticketing partner to make and finalize your order for that particular city and date.

Does the Hunt for Green October VIP Tickets have an age restriction?

The age policy varies by venue, but most shows are open to all ages. Please check your local venue’s website for more information.

Can I choose either a Premium Reserved Seat or General Admission ticket during checkout?

You will have the option to select a Premium Reserved Seat or GA Ticket where available during checkout.

What is a General Admission ticket?

General Admission (GA) are tickets with no seats assigned to them. Our VIP tickets include early entry to the venue which allows GA guests to have first access to the floor.

What is a Premium Reserved ticket?

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your Premium Reserved seat prior to completing your order.

If I purchase a platinum ticket, is that the same as a VIP?

Platinum Tickets are not VIP Tickets. Platinum tickets do not include access to VIP areas at the venue. Please be mindful when completing your purchase, and be sure to filter on the ticket provider’s website so you purchase the correct VIP package.

How do I receive my merchandise?

All merchandise must be picked up on-site at the venue during the VIP check-in experience. We will make this easy for you at check-in, with further instructions provided closer to the event. Please note we cannot ship merchandise before or after the event.

What time should I show up to the venue with my VIP ticket?

Please keep an eye on your inbox for important updates from 100x Hospitality regarding your VIP experience. A few days before the event, we will email you specific instructions and detailed information regarding location and time of VIP Check-In and the Pre-Show Experience. These times may vary per show depending on the artist and venue schedules.

If you have not received this informational email within 72 hours of your specific show date, we advise checking in your spam or promotions folder as it may have been filtered there.

Is parking included with my VIP ticket purchase?

Parking is not included with the VIP ticket. Please check your local venue’s website for all parking details.

Can I acquire Accessible Seating as a part of the VIP Program?

Availability and type of accessible seating tickets will vary based on each venue’s availability and policies. If you would like to inquire about Accessible Seating as part of the travel package, please reach out to us through the Contact Form immediately after purchase. We will go over all available options.

Do I need to be vaccinated for COVID-19 to purchase a VIP ticket and attend the event?

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the venue’s website where you either have or plan to purchase tickets. .

What if my plans change and I no longer want my purchased VIP ticket?

All VIP tickets are non-refundable. Please refer to our Purchase Policy for complete details.

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